Nomini ABOUT FAQ
Deposit
How long does a deposit take to process? UPI and Paytm are instant; IMPS/NetBanking take 1-10 minutes. No feesâstart playing right away!
Download App
How do I update the app after download? Enable auto-updates in settings or check the site. Updates unlock new bonusesâdo it today!
Is the app download free? Yes, completely free. No hidden feesâget âš21 welcome bonus upon installation.
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Androidâretry or contact support.
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
What happens if I donât meet the bonus wagering requirements? Clarify consequences to manage expectations.
How do I claim the welcome bonus after downloading the app? Link app download to bonus activation steps.
Each Bonus
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisorâplatform doesn't withhold.
Can bonuses be used on all games? Yes, but contribution varies: Slots 100%, Table Games 50%. Check terms.
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Mondayâboost your balance!
How do I activate tournament bonuses? Join events like âš13.5 Lakh Slots Tourneyâbonuses auto-applied on entry.
What if I don't want the bonus? Yes, log in daily for âš10-50 free credits. Streak bonuses up to âš200!
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revertâcontact support if needed.
What is the first deposit bonus? Get 37% extra up to âš5,777 on your first deposit. Activate in "Bonuses" section.
How do I claim the welcome bonus? Register after download, deposit âš500+, and bonus credits automatically. Wagering applies.
Games
Are there demo versions for all games? Yes, practice free with no riskâperfect for learning Rummy or Slots strategies.
What is the max win in a single game? Up to âš1 Crore in progressive jackpotsâaim for the big one!
Login & Register
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tipsâeasy fix!
Can I change my registered email or mobile number? Yes, log in, go to âProfile Settings,â and update after KYC verificationâcontact support to confirm.
What does the âIP Restrictionâ login error mean? It indicates a region or security block. Contact support with your location to resolve this issue.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use âForgot Password,â enter your registered email, and follow the verification link to recover.
What should I do if my account is locked? It may be due to security checks. Submit a request with ID proof to [email protected] for unlocking
How do I register/Sign up? Visit the site, click âRegister,â enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I check the status of my support ticket? Use the ticket ID provided in the confirmation email to track updates via live chat or account dashboard.
Can I get live chat support during major events like IPL? Yes, additional agents are deployed during high-traffic events to ensure uninterrupted support.
Can support help with understanding odds formats? Yes, agents explain decimal, fractional, or American odds and assist in changing formats in settings.
What should I do if the website is inaccessible? Contact support for mirror site links or use a VPN. Theyâll provide alternate access methods for Indian users.
Is there a FAQ section for quick self-help? Yes, the websiteâs help center has detailed FAQs on accounts, payments, and betting, updated regularly.
Can I get assistance with setting betting limits? Support can guide you to set daily/weekly deposit or betting limits in the account settings for responsible gaming.
Can customer support assist with payment issues? Yes, they troubleshoot failed deposits or withdrawals. Provide transaction ID and bank/UPI details for quick fixes.
What are the operating hours for customer support? Customer support is available 24/7, including holidays, to assist with account, payment, or betting queries.
Withdraw
What is the maximum withdrawal limit? âš1,00,000 per day for verified users. VIP levels unlock higher limitsâupgrade now!
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